Frequently Asked Questions

Yes, you may return your perfume if the seal on the packaging remains intact. You will then receive full refund or if preferred, a credit note.

Yes we do ship free to the UK. International shipping to Europe is £35 for orders under £150. Orders over £150, shipping is free.

Once your payment has been received by VYV your order should take 3-5 days within the UK. 5-7 days within Europe. 5-10 days for the rest of the world.

Skin sensitivity is subjective and essential oils blend with the body’s chemistry. If there is a reaction please seek medical advice immediately and inform us if you should have any allergic reaction from our products. 

Our packaging is sourced from suppliers who produce recycled, sustainable and recyclable products. Read more here.

Ours is a perfume, not an eau de parfum, eau de toilette, eau de cologne or eau fraiche. Pure perfume is the most luxurious, strongest and concentrated. With a high end product like ours, the process of producing top quality merchandise involves time, creating a bespoke product which is hand crafted with the highest quality ingredients resulting in concentration, longevity and sillage. 

  1. Parfum: 15 – 40%
  2. Eau de parfum: 10 – 15%
  3. Eau de toilette: 5 – 15%
  4. Eau de cologne: 2 – 5%
  5. Eau fraiche: 1 – 3%